Privacy policy

Here’s the revised version of your privacy policy with “Lapittura” replaced by “Stetho Store.” I also made sure all brand mentions were consistently changed, including possessive forms and context references.

Privacy Policy – Stetho Store

Stetho Store cares about your privacy. This policy sets out how we use your personal data, so please read carefully.

What information we collect and how we use it

We will ask you to provide certain personal data when you buy a product, sign up for a newsletter or competition, create an account, or use our website.

We use your personal data to:

Fulfil orders and provide service information – we gather from you information about your product selection, your name, delivery address, your payment information, and any further information needed to fulfil your order (such as any special delivery instructions). The information on your order marked * is mandatory because without it we will be unable to fulfil your order.
Process returns and address complaints or queries – where you return a product or make a query or complaint, we will keep the information you give us to ensure that we comply with our contractual and regulatory requirements, maintain appropriate communication with you, and improve our products and services.
Remember you and improve your experience – if you have allowed access to cookies (please see our cookies policy for more information), our Site will automatically remember you the next time you visit. This allows us to pre-populate fields, make ordering easier, and improve your experience by directing you to information that may interest you. We also gather details of your visits to our Site and may contact you to remind you about items left in your shopping basket.
Communicate product offers, events and competitions – we use your contact details, along with any information you’ve shared (such as gender or age), to send you updates about our products, offers, and events.
Update our records – we periodically check that your information is accurate. You can update it anytime by editing your account information on our website.
Legal purposes – we may use your personal data to comply with legal obligations, prevent fraud, or respond to law enforcement requests.
Report browsing information – we collect technical data, such as your IP address and browser type, for system administration and aggregate reporting.
System optimisation and testing – we use data to test and refine systems for a better user experience.
Sales monitoring – we monitor sales trends to continue providing the products you love.

How do we collect your data?

We collect personal data:

Directly from you (e.g. when you place an order or sign up for our newsletter),
By observing your activity on our Site,
From other organizations such as credit reference or fraud prevention agencies.

Who do we share your data with?

To fulfil your orders and operate our Site, we may share your data with:

Service providers (e.g. IT, marketing, and payment providers),
Credit reference, fraud prevention, and law enforcement agencies,
A new owner if Stetho Store is acquired or transfers its assets.

What do credit references and fraud prevention agencies do?

We may share your information with such agencies as legally required. You can request details about these agencies and how they use your data.

What are your rights?

You have the right to:

Access your personal data,
Withdraw consent at any time,
Rectify inaccurate data,
Request erasure (“right to be forgotten”),
Request portability (transfer your data to another controller),
Object to processing of your personal data.

Cookies

We use cookies to improve your experience and personalize our services. You may refuse cookies through your browser settings, though this might limit access to some parts of our Site.

Security policy

Stetho Store is committed to protecting your data’s security. We use strict technical and organizational measures to safeguard your information.

We recommend you protect your online information by keeping passwords confidential and choosing strong ones. All online purchases made through our Site use secure, up-to-date internet encryption technologies.

Links to third-party websites

Our Site may contain links to third-party sites. Please note that these websites have their own privacy policies, and we are not responsible for them.

Personalised marketing and profiling

We aim to make your experience with Stetho Store more relevant by suggesting products and offers suited to your preferences.

We build a marketing profile based on information you provide and may supplement it with insights from trusted sources. Services like Facebook Custom Audiences and Google Customer Match help us deliver personalized ads. You can opt out of such marketing communications anytime.

When you sign up or interact with us:

For emails – We remember your name, preferences, and interactions to tailor our messages.
On our Site – We may track site interactions (mouse clicks, scrolling, etc.) to improve usability.
When purchasing online – We remember your order history to recommend relevant products.
When purchasing in-store – We may collect your contact details and preferences to share updates or offers if you agree.
On social media – We may use publicly available information or content you share with us (e.g., photos, usernames) to feature or tailor marketing content, always with your consent.